Refund Policy
1. Refund Eligibility:
Customers have a 14-day window from the date of purchase to initiate a refund request for TV Internet Phone Bundles. Requests made after this period will not be eligible for a refund.
2. Exclusions from Refunds:
Certain items, including digital downloads, gift cards, and personalized/customized products, are excluded from refunds. Additionally, products damaged due to misuse, negligence, or improper installation are non-refundable.
3. Refund Processing Time:
Refunds for eligible purchases will be processed within 5-7 business days upon approval of the refund request. The refunded amount will be returned to the original payment method used for the purchase. Customers will receive email confirmation once the refund has been successfully processed.
4. Addressing Disputes:
Our customer support team is available to assist with any issues or concerns regarding TV Internet Phone Bundles. If a satisfactory resolution cannot be reached, customers may escalate the matter to our management team for further review and assistance.
5. Policy Updates:
TV Internet Phone Bundles reserves the right to update or modify our refund policy at any time without prior notice. Any changes will be communicated through our website and other relevant channels to keep our customers informed.
Conclusion:
At TV Internet Phone Bundles, we value your trust and strive to provide the best possible service for your entertainment and communication needs. If you have any questions or need assistance with a refund, please contact our customer support team. We appreciate your business and look forward to serving you again.